Readers’ emails: Another win at POPLA

From: Neale
Subject: Thanks

Dear Sirs,
I recently received a successful appeal from POPLA after crafting my letters around the information on your site. In particular, the generic template kick-started my refusal to accept such an outlandish ‘fine’, though it took a few more to finish them off. If I hadn’t trawled your site I would never have had sufficient understanding.
Many thanks,
Yours faithfully,

Well done Neale, and thanks for letting us know.